Shipping
Available delivery methods, charges, and estimates are shown at checkout based on the destination and products in the order. Products may be produced or shipped separately, so a single order can arrive in more than one package.
Processing and tracking
Production time is separate from carrier transit time. When tracking is available, it is sent to the checkout email address. Carrier delays and customs processing can affect delivery estimates.
International orders
The recipient is responsible for any import duties, taxes, or handling charges unless checkout explicitly says otherwise.
Returns and order issues
Contact store support promptly before returning anything. Include the order number and photographs when an item is damaged, defective, or incorrect. Because many products are made to order or customized, change-of-mind returns may be restricted. Nothing on this page limits rights provided by applicable consumer law.
Approved returns must follow the instructions supplied by store support. Items sent without authorization may not be accepted.